24/7 intelligent customer automation
Resolve issues across channels with human-like responses, sentiment analysis, and automatic ticket creation.
87%
Auto-resolution
18s
First response
4.8
CSAT score
Omnichannel · Live
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Support that never sleeps
Omnichannel inbox, AI-assisted replies, and ticketing—built on the same premium landing system as specialized agents.
Omnichannel Inbox
WhatsApp, email, web chat, and social DMs in one queue.
01AI-Assisted Replies
Grounded answers from your knowledge base with tone controls.
02Sentiment Analysis
Detect frustration early and escalate with full conversation context.
03Auto Ticketing
Create, tag, and route tickets when bots hand off to humans.
04Instant Answers
Sub-second retrieval across docs, policies, and order systems.
05Enterprise Security
PII masking, audit logs, and role-based access for agents.
06Premium support automation
Everything your CX team needs to delight customers at scale.
Live Agent Handoff
Warm transfers with suggested replies and customer history.
Multi-channel Support
Unified macros and tags across every customer touchpoint.
CX Analytics
CSAT, FRT, and topic clustering dashboards.
Ticket Automation
Rules to create, merge, and close tickets from chat events.
Knowledge RAG
Upload docs and URLs—agents cite sources in replies.
Compliance Ready
Retention policies and export for regulated industries.
Question to resolution
Customer message in, AI retrieves and acts, satisfied customer out.
Customer Reaches Out
Any channel normalizes into a single conversation thread.
Understand & Retrieve
Intent detection plus vector search across knowledge bases.
Resolve or Escalate
Answer, create ticket, or route to human with AI summary.
Close & Learn
CSAT capture feeds back into articles and automation rules.
Trusted across industries
E-commerce, SaaS, fintech, and healthcare support teams.
E-commerce WISMO
Order tracking and returns without agent intervention.
SaaS onboarding
Guide new users through setup with contextual doc links.
Fintech KYC
Secure flows with step-up verification when needed.
Healthcare FAQs
HIPAA-aware responses with mandatory human escalation paths.
Support command center
Volume, sentiment, and resolution metrics in real time.
Support Agent
Workspace overview
Your stack connected
Helpdesks, chat, and commerce platforms native to AKOBOT.
Zendesk
Helpdesk
Freshdesk
Helpdesk
Chat
Slack
Chat
Shopify
Commerce
Intercom
Chat
Salesforce
CRM
SMTP
Pricing preview
Start free and scale with conversation credits.
Starter
Launch your first agent with core automation.
- 1 agent
- 500 messages/mo
- Web + email channel
- Basic analytics
Growth
Scale pipelines with advanced AI workflows.
- 5 agents
- 10k messages/mo
- CRM + WhatsApp integrations
- Priority routing & SLA tools
- Conversion dashboards
Enterprise
Dedicated infra, SSO, and solution engineering.
- Unlimited agents
- Custom models
- VPC / on-prem
- 24/7 solution architect
Loved by CX teams
“The Support Agent cut our response time by 73% while improving CSAT. It feels like we hired ten specialists overnight.”
“Pipeline visibility finally matches our ambition. Reps spend time closing, not updating spreadsheets.”
“We scaled WhatsApp support to six countries without adding headcount. The automation builder is exceptionally polished.”
Frequently asked questions
Deployment, security, and channel coverage.
Most teams go live in under 48 hours. Connect your knowledge base, map channels, and publish with guided templates—no custom engineering required.
Deliver world-class support
Deploy your Support Agent across every channel in minutes.